Our Residential Letting branches have entered the Estate & Letting Agent Awards. http://www.theestas.com/ The scheme recognises the best agents based on research conducted through Landlords around the UK. The awards, known as the ESTAS measures the quality of customer service provided by agents through the rental process.
I am very pro these awards as they give our Clients the opportunity to provide feedback to us.
Phil Spencer, TV Property Expert says “I think it says a great deal about company who’s prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it.
These awards help agencies to focus on customer service levels and that’s why so many sign up each year”
“Taking part in the ESTAS sets agents apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.
Lisa Simon, Partner
Head of Residential Lettings, Mayfair
T: 020 7493 0676